Refund and return policy

Return policy:

The customer has the right to return the product within 14 days from the date of receipt.

The returned goods must be in the same condition as when they were received, with the original packaging and labelling.

The returned item must not be used, damaged or not in its original condition.

The buyer is responsible for the return costs if the goods are not damaged or in the wrong condition.

Reimbursement policy:

If the buyer returns the product, the company will issue a full refund in accordance with the above return policy.

Refunds are made to the buyer’s bank account within 14 days from the date of receipt of the returned product.

The refund for returned goods does not include shipping costs, if any.

If the returned goods are received damaged or in the wrong condition, the company reserves the right to reduce the amount of the refund or refuse the refund altogether.

Important:

The company has the right to change the return and refund conditions without prior notice, but these changes must be published on the company’s website.

The return and refund policy does not apply to products that have been specially ordered or customised for the buyer’s needs.